RETURNS

Q. What items can be returned? 
A. Only items that are  defected, misprinted, damaged, or lost in transit in the last 30 days may be returned. All sale and promotional items are final.

Q. How do I return an item?
A. Every situation is unique. Please e-mail me, brandi@brandelane.com within 14 days of delivery to discuss a return method that is correct for you. 

Q. Can I cancel an item? 
A. Cancellations are accepted only before shipment.

Q. What are the conditions of return?
A. Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.